Contact US Online Casinos

If something on this site has caught your attention — a question about one of our reviews, a detail that looks off, or an idea for coverage you would find useful — this is the right place to start. We review and research online casinos available to US players, and we take the accuracy of that work seriously. Reader input helps us keep it that way.

How to Reach Our Team

Email is the most direct route to us. Write to [email protected] and a member of the team will read your message personally. We aim to respond within two working days. During particularly busy periods it may take a little longer, but we follow up on every genuine enquiry.

To help us get back to you faster, include a brief description of your reason for writing in the subject line. A message that gets to the point quickly is easier to route to the right person.

What You Can Write to Us About

There is no single kind of message we are waiting for. The most common reasons readers contact us include:

Questions about our reviews — If you want to understand how we assessed a particular casino, what a rating reflects, or how we handle conflicts of interest, ask us directly.
Corrections and factual updates — Casino offers, terms and state-level regulations change frequently. If you have spotted something that looks outdated or inaccurate, flag it. We take accuracy seriously and act on reader reports.
Responsible gambling concerns — If you or someone you know is experiencing difficulties related to gambling, please mention this in your message. We will point you towards appropriate support organisations, including the National Council on Problem Gambling (1-800-522-4700) and the free, confidential helplines available in most US states.
Content suggestions — Is there a topic, casino type or US-specific angle you would like us to cover? We genuinely factor reader suggestions into our editorial planning.
Partnership and commercial enquiries — If you represent an operator or affiliate organisation and want to explore how we work together, introduce yourself and outline what you have in mind. We review every approach, though we cannot guarantee a response to every commercial pitch.
Technical issues — Broken links, pages that will not load, or anything that looks wrong on the site — let us know and we will look into it.

What to Expect After You Write

Every message is read by a real person. We do not use automated replies in place of a genuine response, and we do not outsource our inbox. You will hear back from someone who has actually read what you sent.

Our standard turnaround is two working days. If your enquiry is time-sensitive — for example, a factual correction relating to a bonus offer currently live on the site — say so in the subject line and we will prioritise it.

We cannot offer personalised gambling advice, recommend a specific casino for your individual circumstances, or comment on the outcome of a dispute between a player and an operator. For operator complaints, the relevant state gaming regulator is the appropriate first step.

A Note on How We Work

US Online Casinos is an independent comparison site covering new and established online casinos for US players. Our editorial positions are based on research and verification, not on commercial arrangements. Operators may pay referral fees when readers follow our links, but that relationship does not influence the ratings, rankings or written assessments you see on this site.

We cover casinos licensed under state frameworks and applicable US regulations. Every casino we write about must hold a valid licence from its operating jurisdiction. We do not list or endorse unlicensed operators.

If you have a concern about whether a site we have covered meets those standards — or if you believe we have made an error in assessing a licence or regulatory status — please write to us. That kind of feedback directly improves the usefulness of this site for every reader.

Responsible Gambling Resources

We include this on every page where it is relevant, and a contact page is no exception. Online casino gambling is a form of entertainment, and it carries real financial risk. If gambling has stopped being enjoyable, is affecting your finances, or is creating stress in other areas of your life, support is available:

National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
National Council on Problem Gambling: ncpgambling.org
Gamblers Anonymous: gamblersanonymous.org

Most licensed US casino platforms also offer self-exclusion programmes, deposit limits and session time reminders. If you are unsure how to access those tools on a specific platform we have covered, ask us and we will do our best to point you in the right direction.

We Value Honest Feedback

This site exists to help US players make informed decisions about where to play online. Accuracy, transparency and genuine usefulness matter more to us than page views. If something we have published has helped you — or if it fell short — we want to hear about it either way. That feedback shapes what this site becomes.

Thank you for taking the time to reach out.